Support From 2826
Feel safe and secure in the knowledge that you'll be well looked after.
It's our job to ensure all our clients receive the most rewarding experience through any dealings with our organisation. Our support packages are often tailored specifically for a client's particular needs and will without doubt extend far and beyond any manufacturer’s warranty entitlements found in the market today.
Customer Care
We take Customer Care seriously. From surveys (including surveying existing systems), to maintenance (including fault finding), client reviews, equipment and goals and improvement recommendations, 2826 will work with you every step of the way.
We offer our clients support via telephone, email, remote system access and of course in person at your premises. Contact us today to see how our exceptional customer care and service can make your life, easier, and allow you time to focus on your business.
Reviews, Equipment & Client Goals
We’ve mentioned before that 2826 are not simply another organisation looking for a quick sale at any cost.
We genuinely care about what we do and the way in which we conduct ourselves and this is key to our future success. 2826 will discuss your businesses specific requirements and match a solution to your needs now.
Expertise
2826 is fast becoming a UK leader in the design and implementation of robust, reliable and affordable Digital Mobile Radio systems.
We have extensive experience and knowledge in specific technologies that we believe will meet most Digital Mobile Radio requirements.
Maintenance & Support
Our service department consists of experienced and qualified engineering, installation and customer service officers.
Our number one goal is to provide a quick, friendly and professional service. From ad hoc radio repairs to full radio systems maintenance with 24-hour cover, our maintenance and support packages can be tailored to suit any operational budget.
Our Phased Approach
Our team will work closely with key stakeholders to agree the details of our phased methodology in line with operational and any initial budget constraints.
Our experience in using this approach has the benefits of establishing the migration path to a new system over an agreed period of time, which users familiarise themselves with the implementation of a replacement system.
Surveys
Whether you are investing in a new digital two way radio system, migrating from a legacy analogue solution or upgrading first generation digital.
We treat each new opportunity with a clean sheet, therefore going back to basics no matter the situation or circumstances. Our initial consultations will be an information gathering exercise to define your exacting requirements, when we have built a picture of those needs we will begin to think about a suitable solution.