Connect your workforce to boost efficiency, productivity, and safety
Business push-to-talk app for your smartphone, PDA, scanner, tablet or Windows 10 PC.
From just £7.99 per user per month.
Access every team member in your contact list, see who is online and create ad-hoc talk groups on-the-go depending on who you need to talk to or who is in a certain location.
You have an urgent job which has come up last-minute, and you need to broadcast it to a handful of colleagues who are online but spread out across different teams and locations.
Create an ad-hoc talk group made up of members of your choosing and send a push-to-talk message asking if anyone can help with the job. An available team member can then reply to all by push-to-talk so everybody knows that the job has been allocated.
Workforce Connect from Zebra Technologies is an enterprise push-to-talk app which can help to boost efficiency, productivity and safety across the whole business.
Push-to-talk communication allows colleagues to communicate faster and clearer – it removes the unnecessary time it takes to make phone calls, allows teams to communicate on a wider scale rather than just one-to-one, and can connect teams both inside and outside the organisation’s four walls.
Many businesses rely on smart devices for vital everyday functions like scanning, data management and job ticketing, so Workforce Connect is an easy way to bolt push-to-talk communication onto existing infrastructure. The fewer devices a worker has to carry, the more efficiently they can carry out their job – Workforce Connect allows workers to do it all from their chosen device which could be a smartphone, tablet, PDA or Windows PC.
It’s easier than ever for individual teams or groups to have instant, efficient communication on-the-go. Set the right contacts up in the right groups so that communication is always available between the right people – no more ringing around every contact!
Your company has multiple sites with a talk group set up for each site. You have something important to broadcast but is only relevant to team members working on one of the sites.
Simply select the group for the site you need to speak to and hit the push-to-talk button. You are then placed into a talk group with all those users so communication is open and transparent.
See where your team members are in real-time, and communicate instantly with either a contact or ad-hoc group based on their geographical location.
You receive an urgent re-delivery request from an important customer towards the end of the working day. You want to keep the customer happy, and the easiest way is to redirect a nearby driver.
Check where your drivers are on the map and create an ad-hoc talk group. An available driver can then reply with a PTT message to the whole group so that everybody knows the re-delivery is in process.
You always have certain colleagues who you speak to more frequently than others. To save you scrolling through endless contacts lists every time, simply mark your favourite contacts with a “star” so they are only ever one touch away.
You are working on an important project with just a few colleagues spread out across different teams, but you only ever need to speak to them individually and your company contacts list contains several hundred names.
Simply hit the “star” icon next to each contact in the full contacts list and they will appear in the “favourites” tab – as soon as you’re done, hit the “star” icon on your favourites list to remove them.
If you’re using Workforce Connect on an Android device, you can playback voice messages with each of your recent contacts. It also removes the gaps between PTT messages when they are played back, so you can catch up as quickly as possible.
You receive a voice message from a colleague who you have been in PTT conversation with, but you miss the latest message because you were with a customer.
Simply click on the contact in your “recents” tab and listen to the message again. It will play back your whole conversation without the gaps in between PTT messages, so you can hear the one you missed in context of the full dialogue.
Workforce Connect is managed via an online portal where you can manage every aspect of your team’s setup. From broad changes like a group name to granular details like which options appear for individual users, any changes made on the portal are sent instantly to each device over-the-air.
Ideal for businesses who have a workforce spread out over wide and ever-changing areas, the Workforce Connect portal can also be used to remotely track, stun and activate devices. And if you’re using Samsung rugged devices, you can use Samsung Knox for comprehensive mobile device management.