Industries We Work In
Our clients' sectors include Education, Estates & Venues, Events, Healthcare, Local Authority, Manufacturing and more...
Education Estates & Venues Events Healthcare Local Authority Manufacturing Retail & Hospitality Security & Facilities Management
Manufacturers & Partners
Discover the manufacturers and partners we work with: Hytera, Icom, Kenwood, Motorola, Sepura, VoCoVo & Zebra.
Hytera Icom Kenwood Motorola Sepura VoCoVo Zebra
Our Services
View our full range of services from New Systems to Migration, Upgrades and much more.
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Two Way Radio Solutions
We offer solutions to some of the most common communications challenges that businesses encounter.
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All Products
Need a simple, reliable two-way radio solution? Discover our range of licence-free two-way radios - now available to purchase via our web shop.
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Contact

VoCoVo Link frequently asked questions

Customers appreciate the quick, efficient service from cohesive teams. VoCoVo Link enables staff to concentrate on customers by simplifying tasks into swift conversations. No more leaving customers hanging for stock checks or assistance - just a quick press of the Push-to-Talk button for immediate support.

Here you'll find out everything you need to know about VoCoVo Link including how it works, how to set it up, and the benefits as well as answers to the most common FAQ's.

How does VoCoVo Link improve efficiency and customer satisfaction?

Here's how...

  • SPEEDY SERVICE: Instant internal communication reduces wait times for stock checks or assistance.
  • DISCREET SERVICE: Handle safety issues quietly without distressing customers.
  • SATISFIED CUSTOMERS: Quick support and information retrieval maintain exceptional service.
  • ATTENTIVE STAFF: Without personal phones, team focus stays on the customers.
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What's in the box?

When you purchase VoCoVo Link you'll have everything you need to set up and go quickly and easily.

Included in every VoCoVo Link package:

  • Charging Dock and Hub
  • 4 x Series 5e Headsets with headbands
  • Up to 8 users connected
  • 10 minutes to set up
  • 40 hours of standby time

Get VoCoVo Link →

VoCoVo Link Series 5e Headsets, the ultimate in comfort

Crafted from real retail team insights and challenges, the Series 5e Headsets have been built for ultimate comfort. They offer a light, subtle way to link your team and staff with immediate, clear communication when they work.

Comfort is key with the Series 5e Headset, developed with team feedback for all-day wear. Designed to be lightweight and adjustable, Headsets avoid pressure points, fit either ear, and accommodates glasses or hairstyles thanks to a hypoallergenic band. Each user gets a personal, cool-to-the-touch TENCEL™ foam ear cushion for comfort. Additionally, VoCoVo's retail-specific noise cancellation ensures clear communication, blocking out background noise.

Charging Dock

The VoCoVo Link Dock is the perfect place to store your Headsets when they're not being used.

The Dock ensures your Headsets are always charged and ready to use when you need them.

Hub

The Hub is the central component of your VoCoVo Link system. It wirelessly connects all Headsets, allowing you to collaborate with teammates on the go. Each Hub has a range of 100 metres and can be strategically placed for optimal coverage.

How does VoCoVo Link work?

VoCoVo Link enhances team communication using lightweight, comfortable headsets. Team members start their shift by picking up a headset from the Dock, adjusting for comfort, and simply pressing a button to talk to their colleagues when need.

VoCoVo Link is designed for ease of use and allows for seamless collaboration as if users are standing side by side and regardless of their location - indoors, outdoors, or anywhere on-site.

The headsets feature full-duplex technology and noise cancelling technology specifically designed for the retail industry, ensuring conversations are clear and natural. At the end of the shift, headsets are returned to the Dock for charging, ready for the next day!

What are the advantages of using VoCoVo Link in my retail business?

Teams that are seamlessly connected can transform customer service for the better. VoCoVo Link creates connected teams, enhances teamwork, ensuring effective collaboration and thus, improving customer satisfaction.

By enabling staff to communicate more openly it empowers staff to provide a prompt, impactful customer experience. The result? Instant, focused communication, boosting in-store experiences and leaving customers impressed without the distractions of personal phones.

VoCoVo Link gives business owners reassurance that their teams are collaborating effectively, enhancing the in-store experience for customers. Unlike personal phones, VoCoVo allows for immediate and focused communication that leaves a positive impression on customers.

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VoCoVo Gold Partner

2826 are proud to be a VoCoVo Gold Partner. Contact 2826 today to discuss your VoCoVo requirements or to arrange a FREE DEMO.  Or, if you've found what you're looking for, why not visit our ONLINE SHOP to buy VoCoVo today?

Contact us today

Want to find out more, or purchase VoCoVo Link today?

The good news is that you can purchase this excellent, market leading technology, right here on our store.  Simply visit the link below, add to basket, and we'll have a VoCoVo Link 4-User System sent straight to your door.  (Please note, to connect up to 8 people, you'll need to buy two packages, and we'll advise you how to go about connecting them together.)

For any other questions, get in touch with us today.

Purchase VoCoVo Link today via our Online Store Purchase VoCoVo Link today via our Online Store
Learn about other VoCoVo products Learn about other VoCoVo products
VoCoVo Enterprise - for larger teams VoCoVo Enterprise - for larger teams
Find out how VoCoVo has helped others Find out how VoCoVo has helped others