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2826 Support Sepura with DMR Deployments at Hampton Court Palace and Tower of London

Sepura has been chosen to provide DMR Tier II communication systems for five of the palaces cared for by the independent charity Historic Royal Palaces (HRP).

The networks, which comprise 500 radios and 8 repeaters, have replaced HRP’s legacy analogue system at the Tower of London, Kensington Palace, Hampton Court Palace, Banqueting House and Hillsborough Castle. It is anticipated that additional radios will be supplied on a hire basis for seasonal events.

Gary Maughan, Sepura’s Regional Sales Director UK&I, said: “We are delighted to work with Historic Royal Palaces to improve communications at these world-renowned locations. It was important that we took the time to identify each location’s individual challenges to enable us to provide the appropriate solution from our wide-ranging portfolio, and our nationwide network of partners provided local support to the geographically spread locations.

“It was clear from the start that Historic Royal Palaces would demand a level of efficiency, functionality and reliability from their communications network to correspond with their own first-class procedures, which are required to successfully operate celebrated and publically visited landmarks such as the Tower of London. We are pleased that our solutions were able to satisfy these requirements.”

The HRP deployment utilises all of the functionality available on Sepura’s radios, including GPS and personal security applications such as Man-Down and Lone Worker. The deployment to a digital system took advantage of Sepura’s established and proven analogue to digital migration procedure, and the system is designed to be able to grow and adapt as HRP’s communications requirements develop.

Commenting on the launch at Kensington Palace, the first location to be deployed last year, Security & Facilities Manager, Steve Sullivan, said: “We have already noticed that audio quality was immediately much improved: voice signals are stronger and digital noise cancelling means that background noise on transmission is noticeably reduced.

“We anticipate that this deployment will help to increase efficiency and enhance the customer experience for visitors to Kensington Palace.”

Hillsborough Castle was the last network to go live, in a deployment lasting a total of 15 months.