S3K Group

2826 Streamline Event Communications with Zebra Workforce Connect

The Big Picture

With the help and guidance of 2826 Ltd, S3K Group, a West Sussex based Live Events Agency have recently adopted Zebra technology for several of their crews who install live events across the UK and overseas. After a turbulent 18 months during, and following the Covid-19 pandemic, S3K Group (founded in 2010) has seen excellent growth in recent months. As such, the number of projects they are delivering has increased and so has the size and complexity of their crew team. S3K needed to streamline communications; between multiple team members, client teams, local authorities and a range of other stakeholders across a variety of locations in and outside of the UK.

With private radio networks often already in place during event builds, the S3K team would frequently use several devices at one time; often making communication clunky and inefficient. The team felt that communication between their S3K team, and the resulting productivity, could be much improved so sought help from 2826 to design a solution to help.

“The Zebra Workforce Connect solution has been a game changer for us” says Edward White, CEO and Founder of S3K Group. “We’re often using our client’s radios, as well as our own, and channels and general chat can get incredibly busy at times! It’s important we’re able to action urgent requests quickly, make sure we can locate the right person immediately and communicate in smaller, private, groups when necessary too. Stuart and the 2826 team have helped us come up with the perfect solution in Zebra Workforce Connect. In a short period of time, it’s made a huge difference to how we operate.”

Project Challenges

S3K needed a simple and easy to use solution that their team could operate on their own devices without the need for another handset. Due to the nature of their business, they needed to set up various private, confidential groups for different communication routes as well as be able to facilitate team wide and one to one ‘calls.’ They needed to be able to communicate with the team from various locations in the UK, and overseas.

Project Requirements

With private radio networks often already in place during event builds, the S3K team would frequently use several devices at one time, sometimes making communication clunky and inefficient. The team felt that communication between S3K team, and resulting productivity, could be much improved so sought help from 2826 to design a solution to help.

Solutions & Outcomes

By implementing 2826’s custom-designed communication solution using Zebra, S3K’s team experienced a significant transformation in their operational efficiency.

By streamlining their device usage, the team eliminated the cumbersome nature of managing multiple devices simultaneously. The Zebra solution improved communication among team members during event setups, making it easier to coordinate their workload and job list, as well as helping them be more reactive to their clients’ adhoc needs.

The new system allowed for seamless interaction among team members, significantly boosting productivity and ensuring that S3K could execute event builds with unprecedented precision and ease.

At A Glance

Challenges

Benefits

"The Zebra Workforce Connect solution has been a game changer for us. Stuart and the 2826 team have helped us come to the perfect solution that’s made a huge difference to how we operate.” Edward White - CEO & Founder

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