For businesses looking to enhance communication in the workplace, event organisers needing reliable coordination, or security teams focused on increasing safety, a two-way radio system can be a total game changer.
Here, we explore some common questions that people ask when deciding whether to use a two-way radio system for the first time. We explain why a radio system might be a hugely valuable addition to your organisation.
Aren’t Mobile Phones Enough?
Question:
The additional cost of a two-way radio system is probably unnecessary for my organisation, isn’t it? If we use phones properly and have a good process in place, we won’t need them, will we?
Answer:
Some businesses operate sufficiently using mobile phones to message and call colleagues when they need them. But only to a point. Two-way radio systems aren’t always hugely costly, and the efficiencies and benefits hugely outweigh the investment in almost every scenario. If you are an organisation that struggles with mobile phone signal, has lone workers or customer-facing staff, or your staff operate in hazardous environments, the return on the investment is significant.
A well-thought-out radio system can improve so much. Not only are health and safety processes hugely enhanced, but operational efficiencies are numerous too. These efficiencies offer savings straight to the bottom line in most businesses. Here’s why…
Two-Way Radio Costs and Savings
Unlike mobile phones, most two-way radios do not attract a monthly billing charge relative to their usage. There is commonly a mobile phone rental charge for the hardware and a monthly charge for the data and calls as well. With two-way radios, this is totally different. There are various options to consider, from CAPEX purchase to lease plans that work within a tight budget but provide maximum output.
The key is to work with a team of experts to get the right equipment to suit your exact requirements and to do this in a cost-effective way. Our Managed Services Programme covers all aspects and can be tailored and adapted to suit all.
Features and Functions of Two-Way Radios
Those who aren’t technically savvy can sometimes find new systems and technology, like two-way radios, overwhelming. But the good news? Two-way radios (once set up) are SO easy to use and require minimal training. The important thing is to get the right system for your requirements and make sure that the system you choose has the right functions and features available.
At 2826, we follow our Phased Approach to get the clearest of briefs from our clients at the outset. This approach ensures that the system our clients choose meets expectations and has space to grow and adapt over time.
The Practicalities
Mobile phone coverage can be patchy. Staff can damage mobile phones easily, and this can be costly if it occurs regularly.
Teams may need to talk to each other individually and to different groups of people within that team (something WhatsApp users know a lot about!). The joy of two-way radios is that they are designed to do both, concurrently. Priority calling, group calling, text messaging (and more) means that pre-determined groups can be defined and changed if needed. This creates easy, simple-to-use communication channels to cover all aspects a business may encounter.
Some Practical Examples
- Health and safety emergencies
- Night-time working and lone worker duty of care
- Queue management and social distancing management
- Security concerns and confrontations
- Staff dealing with customers
Find Out More
For information on how a two-way radio system might be able to help your organisation, get in touch with our team of experts today.
