Chirp ITS Box
Protect, monitor, and respond faster with the ITS Box from Chirp Protect
Acting as the central intelligence of your security system, the ITS Box connects with CCTV, alarms, headsets, and warning lights to respond instantly when tags are triggered.
It works seamlessly with Chirp Edge or Chirp Zone to deliver full coverage across your store.
Issues with your current security infrastructure? The ITS Box has answers
Seamless Integration
Works with your existing CCTV, alarms, and headsets to ensure alerts are acted on quickly and efficiently.
Instant Alerts
Detects triggered tags instantly and alerts your team through headsets, alarms, or warning lights for a fast response.
Smart Surveillance
Automatically records CCTV footage when a tag is triggered, helping staff respond quickly and collect evidence.
Tailored Alerts
Customise responses to fit your store, so alarms, notifications, and alerts work exactly how you need them.
The Power of the ITS Box
The Chirp ITS Box: The Intelligent Core
The “brain” of the Chirp Zone system, the ITS Box connects everything together and provides smart control.
Central Alarm Processing: Listens for tag alarms and triggers appropriate responses.
CCTV Integration: Seamlessly integrates with your existing CCTV system for enhanced surveillance.
Customisable Actions: Configure the ITS Box to trigger internal alarms, external alarms, cameras, or other security measures.
Minimise False Alarms
The ITS Box is designed to recognise the unique sound of an alarming Chirp Protect tag, minimising false alarms and saving you time and resources. It distinguishes between two distinct alarm sounds:
- Triggered when a tag interacts with the hub, whether using Chirp Edge or Chirp Zone.
- Activated if someone attempts to remove a tag from a product.
To cover both scenarios effectively, we recommend using two ITS Boxes per store.
Improve Response Times
Get real-time alerts and respond swiftly to potential threats with the ITS Box.
- Email notification: Receive an email linked to the previous 10 seconds of CCTV footage following a theft attempt.
- Accurate reporting: The system only triggers when it detects the unique Chirp Protect alarm sound, ensuring accurate alerts with no false alarms.
Enhance Situational Awareness
Get a complete picture of your security status with real-time monitoring and event logging. The ITS Box provides valuable insights into your security environment.
- Event Logging: Automatically records security incidents, creating a comprehensive log of alarms and responses for easy reporting and analysis.
- Real-Time Monitoring: Continuously tracks tag interactions and alarms, giving you a clear overview of your store’s security status at any moment.
Chirp ITS Box Frequently Asked Questions
How many Chirp ITS Boxes will I need?
Each Chirp Protect tag produces two distinct alarm sounds: one for hub interaction and one for tamper events. As the ITS Box listens for a single alarm type, two units are needed to monitor both. In larger retail spaces, multiple ITS Boxes may be required to ensure consistent coverage throughout the store.
How does the ITS Box connect to other systems?
Built with an onboard microphone and speaker, the ITS Box produces a stronger alarm than standalone tags. When linked to external systems, it becomes even more effective. Dual outputs allow it to trigger CCTV, staff headsets, or recorded alerts, supporting faster and more coordinated responses.
How is the ITS Box powered?
The ITS Box plugs into a standard mains power socket.
How do I know where to place the ITS Boxes?
ITS Boxes are best positioned in areas where tag alarms can be clearly detected. During onboarding, we’ll run a scoping call to ensure you have the right setup for your store’s needs and effective coverage throughout your store.
What systems connect to the ITS Box?
The ITS Box integrates with a wide range of systems, including CCTV, audio outputs, and staff headsets, to strengthen your security response and fit seamlessly into your existing setup.
Are there any ongoing costs?
There are no maintenance or subscription costs. Tag batteries last 3–5 years, and Wrap and Bottle Tags have replaceable batteries. All Chirp Protect systems include a 1-year warranty and unlimited support by phone or email.
How easy is it to install the Chirp system?
Setting up Chirp Protect is straightforward. Just plug the hub into a standard socket. It runs on RF, so no Wi-Fi is needed, and professional installation is available if you’d like extra help.
How do I find out what my requirements are?
Once you decide to move forward with Chirp Protect, we’ll review your store’s requirements and recommend the right components and tag quantities to ensure complete coverage and a smart investment.
